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On Demand

Need instant support?
We'd be pleased to help you out!

Whenever you need instant help with your Toshiba/dynabook product we have the right service at your disposal. Your product requires proper repair, your battery needs to be replaced or you have lost your data? – No need to worry! With our portfolio of services on demand we help you out any time – even if your warranty has already expired or the damage of your product is not covered under your current warranty terms.

Why purchase a On Demand Service?

  • Get professional & reliable services anytime you need them.
  • We guarantee fair prices for both in- and out-of-warranty products.
  • The On Demand Service gives you the convenience to only pay when you need the service.

On Demand

Service Description: The Out of Warranty On-site Repair Service is a one-time hardware repair service, for defects and damages which are not covered by the current warranty terms, such as liquid spills, accidental damage or mechanical faults or if the original warranty of the product already expired. After a phone based troubleshooting and the categorisation of the repair, a Toshiba/dynabook certified engineer will be dispatched to repair the defective device at your location.

Features:

  • •  Repair of small parts, such as AC adapter, Keyboard, Keyboard Assy, Touchpad/Mouse,
  •     Speaker, Cable Harness, ODD, Fan/Heater
  • •  On-site Repair
  • •  Toshiba/dynabook original service parts, labour and logistics covered

Purchase Period: Service can be purchased within five (5) years after procurement of your Toshiba/dynabook product and is valid for 90 days after purchase

Service Description: The Out of Warranty On-site Repair Service is a one-time hardware repair service, for defects and damages which are not covered by the current warranty terms, such as liquid spills, accidental damage or mechanical faults or if the original warranty of the product already expired. After a phone based troubleshooting and the categorisation of the repair, a Toshiba/dynabook certified engineer will be dispatched to repair the defective device at your location.

Features:

  • •  Repair of general parts, such as Plastic Cover, HDD/SSD, Memory, LCD, Battery
  • •  On-site Repair
  • •  Toshiba/dynabook original service parts, labour and logistics covered

Purchase Period: Service can be purchased within five (5) years after procurement of your Toshiba/dynabook product and is valid for 90 days after purchase

Service Description: The Out of Warranty On-site Repair Service is a one-time hardware repair service, for defects and damages which are not covered by the current warranty terms, such as liquid spills, accidental damage or mechanical faults or if the original warranty of the product already expired. After a phone based troubleshooting and the categorisation of the repair, a Toshiba/dynabook certified engineer will be dispatched to repair the defective device at your location.

Features:

  • •  Repair of the Mother Board (CPU, PCB)
  • •  On-site Repair
  • •  Toshiba/dynabook original service parts, labour and logistics covered

Purchase Period: Service can be purchased within five (5) years after procurement of your Toshiba/dynabook product and is valid for 90 days after purchase

Service Description: The Out of Warranty On-site Repair Service is a one-time hardware repair service, for defects and damages which are not covered by the current warranty terms, such as liquid spills, accidental damage or mechanical faults or if the original warranty of the product already expired. After a phone based troubleshooting and the categorisation of the repair, a Toshiba/dynabook certified engineer will be dispatched to repair the defective device at your location.

Features:

  • •  Major damage which requires a greater repair effort and multiple parts
  • •  On-site Repair
  • •  Toshiba/dynabook original service parts, labour and logistics covered

Purchase Period: Service can be purchased within five (5) years after procurement of your Toshiba/dynabook product and is valid for 90 days after purchase

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